Refund Policy
30-Day Return Policy
We offer aΒ 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must be:
- in the same condition you received it
- unworn or unused
- with all tags attached
- in its original packaging
You will also need your receipt or proof of purchase.
How to Start a Return
To start a return, contact us atΒ admin@driftsports.store.
If your return is approved, we will provide:
- a return shipping label (if applicable)
- instructions on how and where to send your package
Items sent back to us without requesting a return first will not be accepted.
For any questions about returns, you can always reach us atΒ admin@driftsports.store.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If your item is defective, damaged, or if you received the wrong item, contact us immediately atΒ admin@driftsports.store.
We will evaluate the issue and make it right as quickly as possible.
Exceptions / Non-Returnable Items
Certain items cannot be returned, including:
- perishable goods (e.g., food, plants)
- custom or personalized products
- personal care items (e.g., beauty products)
- hazardous materials, flammable liquids, or gases
If you are unsure whether your item qualifies, please get in touch.
We cannot accept returns on:
- sale items
- gift cards
Exchanges
If you would like to exchange an item, the fastest option is:
- Initiate a return for the item you have
- Once the return is approved, place a separate order for the item you want
Refunds
Once we receive and inspect your return, we will notify you of approval or rejection.
If approved:
- your refund will be issued to yourΒ original payment method
- processing times depend on your bank or credit card company, so please allow a few business days for the refund to appear